We offer a 14-day return policy. You may request a return within 14 days of receiving your order.
To qualify, the item must be unused, unworn, with all original tags attached, and in the original packaging. A receipt or proof of purchase is required.
⚠️ Important: Refunds are only issued once the returned item has been received and inspected. We do not allow “refund-only” requests without a product return.
Please note: For returns due to personal preference or non-quality-related reasons, a flat fee of $20 USD will be deducted from your refund. This fee covers return shipping and restocking costs.
To start a return, please contact our customer service team at support@luxebrims.com with your order details and photos of the item to confirm it is in resellable condition. Once approved, we will provide the return warehouse address.
Please do not send back any item without prior approval. Unauthorized returns will not be accepted.